1) How to match veil's colour with outfit?
- Know you colour! Normal colours like white, off-white, soft cream, soft pink are not a problem to us but please be extra careful when it comes to colour with certain range.
- Please e-mail us your dress's picture (picture with best resolution).
- If possible, used corporate theme colour like "petronas green", "celcom blue" or you can google standard colour pallet in the internet and e-mel us your colour pallet.
- Knowing that your colour is hard to explain, afraid of mismatch, you can send us your example of fabrics (kain perca).
2) How long does it take for custom made veil to finish?
- Usually we will take 2-4 weeks to finish. We will charge extra RM50 for rush order (customer will receive veil parcel < 5 working days).
- We will notice our customers if any delay in order due to certain difficulties.
3) What is the shawl/headscarf size?
- The shawls are adjustable and can be adjusted up to XL size for more coverage.
- We are not taking any "non-syariah design" shawl or headscarf (especially front-bare shawl design). We most encourage customers to wear the shawl with inner.
4) " I suddenly change my theme colour, can I change my order?"
- After 3 days of finalizing your order, no change can be made. Your deposit can't be returned, instead the material that we purchased with the deposit will be given back to you.
5) "Can I provide my own material for my veil?"
- Yes, you can have your best matching custom made veil and cut the price by giving your own material.
- Less RM20 if provide chiffon & less RM60 if provide chiffon and lace.
6) "Do I need to pay any deposit for the order & how much?"
- Yes, RM50 deposited for any design of veil will be used to buy the materials of your veil.
- Customer need to pay the rest after satisfied with the veil (according to the picture we send either by e-mel or on our blog).
- We will post your veil after full payment have been made.
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